Town of Black Press Release: 10/18/2024
Black Mountain, NC – October 18, 2024.
(New updates will be bolded)
Situation Report -
The Do Not Drink Water Advisory Has Been Lifted.
BLACK MOUNTAIN WATER CUSTOMERS ARE NOW UNDER A BOIL WATER NOTICE UNTIL FURTHER NOTICE! Please boil tap water vigorously for one (1) minute before consuming. Water may be used for all normal purposes (bathing, laundry, washing hands for basic personal hygiene, and flushing toilets) but MUST be boiled before consuming. To read the full notice, visit https://blackmountainrecvoery.org.
A Townwide curfew remains in effect beginning at 9pm to 6am until further notice.
Please do NOT burn brush within the Town limits. Fire Danger is increasing and could present a serious danger.
Buncombe County Schools have announced a reopening date of Friday, Oct. 25th. That day, along with the school days of Oct. 28 through Nov. 1, will operate on a two-hour delay for students. https://www.buncombeschools.org/
Buncombe County Health and Human Services reminds food establishments that operation during a water outage or sewage back-up in the kitchen area is prohibited. Violations can cause imminent health hazards and may lead to suspension or revocation of a permit. Please contact Environmental Health (828-250-5016) for any related needs.
There are over 150 personnel supporting the town in response to Hurricane Helene. Resources have arrived from all over the east coast, with a team coming in from Maine to support local emergency responders. We are continuing to work closely with our State and Federal partners.
The Town has suspended all development fees through June 30, 2025. You must still obtain a permit from the Town prior to beginning any work.
Please do NOT burn brush within the Town limits. Fire Danger is increasing and could present a serious danger.
Resources are available for citizens for FEMA disaster assistance at www.disasterassistance.gov. BEWARE OF SCAMMERS. We have had reports of scammers and price gouging in the area. To report a scam, call 877-566-7226. Do not give your personal information to any personnel without an identification badge. All FEMA support will be in identifiable uniforms or vests.
NC building inspectors and members of the Red Cross will be assessing structures in the Black Mountain area over the next week. They will have proper identification cards and will be able to present them to you.
Avoid getting into the rivers and streams and avoid our town park facilities until they are officially reopened.
Official Town Information -
Official Town information and resources will be posted to www.blackmountainrecovery.org, on the Facebook page at www.fb.com/townofblackmountain, can be found at the Chamber of Commerce Visitor Center and Ingles distribution site. To avoid any misinformation, please follow these sources and press releases for status updates.
If you have not previously received Town water updates and emergency notifications, register for CodeRED at www.townofblackmountain.org/172/CodeRED.
Infrastructure Information -
Be mindful that there is a current shortage of barricades for safety purposes on damaged roads. Not all hazards are marked. Please use extreme caution when driving.
Visit tinyurl.com/y6w5j7pz to check outage status.
If your power is still out, please switch your front porch light on, this helps linemen tell if the power is restored and streamlines electricity restoration operations.
A mobile charging and internet connectivity station is available in the lower parking lot of the First Baptist Church in Black Mountain, located at 130 Montreat Rd.
Town Public Water System -
As of October 16th, water flow should be restored to the majority of Black Mountain residences. If you still do not have water, please call the Town Water Department at (828) 419-9313.
If you notice a leak or dripping faucet at your residence, shut off the water main from your meter box. You will not receive a penalty. If you see a leak and are unable to shut your meter off, or if you notice leaks in the water main, please report it to the Town Water Department at 828-419-9313. Even when water resumes, please limit use until systems are fully operational.
Cold Weather Safety -
As the weather starts to get cooler, make sure you are taking precautions to keep yourself and your family safe.
Never run generators indoors. Never use a gas oven to heat your home. Make sure you have a functioning carbon monoxide detector. Follow the manufacturer’s instructions when using a portable heater. If your heat goes out, keep warm indoors by closing off rooms, dressing in layers, and wearing a cap.
Clothing is available at Phil’s BBQ Pit at 701 NC 9 Hwy and the Ingles Distribution Site at 550 NC 9 Hwy.
Food and Water Supplies -
Supplies of food and drinking water are available daily for distribution from 9:00 a.m. to 7:00 p.m. at Ingles in Black Mountain, 550 NC-9. Ice will be available.
Supplies are available at the Black Mountain Presbyterian Church, 117 Montreat Rd., Monday-Friday 10am to 4pm., Saturday 10am to 2pm, and Sunday 1pm to 4pm.
Supplies and meals are available at The Railyard, 141 S. Richardson Blvd., 11am-5pm daily.
Residents can visit the Black Mountain Pool area located at 401 Laurel Circle Dr. from Monday-Saturday 9am-6pm, and Sunday 10am-6pm for potable water, supplies, a landline phone, and solar showers.
Trash and Sanitation -
Residential trash pickup will resume its normal schedule beginning Monday, October 21st. If your road was previously serviced by the small scout truck we won’t be able to provide collection. We are currently working on a solution to this issue. Several roads are still inaccessible and cannot be serviced.
For those without service, dumpsters are available for household trash in the public parking lot on Terry Estate Dr.
The dumpsters located at Black Mountain Ingles, 550 NC-9, are available through Friday, October 18th.
Dumpsters are for Black Mountain residents only. Collection is not available on Sunday.
The Army Corps of Engineers (ACE) will be assisting the town with yard waste, bulk item and debris collection.
Public restrooms (port-a-johns) and handwashing stations are available at the Black Mountain Ingles, 550 NC-9.
If you have questions regarding sewer backup, call the Metropolitan Sewerage District at (828) 768-0540.
Medical -
The Novant Health Urgent Care located at 201 NC-9 is open to the public for free this week from 9am-5pm. Starting Monday, October 21st, this facility will resume normal operations of 8am-8pm daily.
Visit buncombecounty.org/default-water.aspx for medical and mental health information.
Further information
Visit tinyurl.com/t7ak2b3p and buncombecounty.org for helpful resources.
Hurricane Helene Disaster Supplemental Nutrition Assistance Program (D-SNAP): https://tinyurl.com/56tbs6vk
Disaster Unemployment Assistance can be found on here: https://www.des.nc.gov/, or by calling 919-629-3857.
Disaster Relief and Recovery information for small businesses and non-profits can be found at: https://www.mountainbizworks.org/helene/
FEMA Disaster Survivor Assistance is available at Swannanoa Library, 101 W Charleston Ave, Swannanoa.
If you need help cleaning up damage, call (844) 965-1386 to ask for help. Available through Friday, October 25th.
Visit https://tinyurl.com/4stxxabh for election information.
